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How Does Telemedicine Work?

Telemedicine has been around for some time, but we’ve seen a dramatic increase in its use since the COVID-19 pandemic began. Telemedicine uses technology so you can have a virtual face-to-face visit with your doctor.

While telemedicine has a lot of advantages, it’s not appropriate for every circumstance. Some reasons for an office visit can’t be resolved with a physically distant visit. In this blog, the providers at Wellington Orthopaedic & Sports Medicine explain more about telemedicine and when it may be the right choice for you.

How telemedicine works

With a telemedicine appointment, you speak with your doctor over a video chat program, so you can visit with your doctor from the comfort of your own home. In order to use this service, you need to have access to a computer and be able to run the video conferencing program we use, which is called

It works in a way that you and your doctor can see each other in real time. You’ll have a chance to mention any orthopedic concerns you have, and your doctor will be able to evaluate you. If you need any prescriptions, your doctor will be able to write them following your virtual visit.

You can make a telemedicine appointment for new or ongoing orthopaedic or spine conditions. Telemedicine appointments are especially useful for follow-up visits. If you’re unsure if you should come in or make a telemedicine appointment, give us a call and we can help you.

Telemedicine and insurance coverage

The pandemic has changed a lot of things about the practice of medicine. One thing that has changed as a result of the pandemic is that insurance companies are required to cover telemedicine. However, any applicable co-pays may still apply. You shouldn’t expect to encounter any insurance-related problems related to your visit.

Advantages of telemedicine

Telemedicine has many advantages. You won’t have to sit in a waiting room and risk getting COVID-19 or another contagion. You also won’t have to spend time driving to and from our office or wait to be seen. 

With telemedicine, you’ll make an appointment, so you can meet at a convenient time from the place of your choosing.

Limits of telemedicine

For some situations, a telemedicine appointment won’t be sufficient. In some cases, you may need to visit a doctor physically. For example, you need to go to a doctor’s office if you suffer trauma or need stitches removed. 

Furthermore, there may be times where your doctor isn’t able to make a diagnosis during your telemedicine visit, in which case you’ll need to come to the office. 

How to prepare for your telemedicine visit

You’ll still see the same providers that you would in our office, so your telemedicine visit should feel familiar. However, it’s a good idea to do a little bit of advanced preparation for your virtual visit. 

Do a test run before your appointment to make sure your computer and internet connection are working. And write down any questions or concerns you want to discuss, as your visit will still be limited to a window of time.

To learn more about telemedicine visits and to see if you can take advantage of them, book an appointment online or over the phone with Wellington Orthopaedic & Sports Medicine today.

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